:root {
    --metro-blue: #3266CC;
    --metro-blue-light: #EEF4FA;
    --metro-bg: #F4F6F9;
    --metro-text: #010101;
    --white: #FFFFFF;
}

#metro-chat-widget-container {
    position: fixed;
    bottom: var(--mcb-desk-bottom, 20px);
    right: var(--mcb-desk-right, auto);
    left: var(--mcb-desk-left, 20px);
    z-index: 10000;
    display: flex;
    flex-direction: column;
    align-items: flex-start;
}

.metro-chat-tooltip {
    background: var(--white) !important;
    color: var(--metro-text) !important;
    padding: 10px 15px !important;
    border-radius: 20px !important;
    box-shadow: 0 4px 15px rgba(0,0,0,0.1) !important;
    font-size: 14px !important;
    font-weight: 500 !important;
    display: flex !important;
    align-items: center !important;
    gap: 10px !important;
    margin-bottom: 15px !important;
    position: relative !important;
    border: 1px solid rgba(50, 102, 204, 0.1) !important;
    transition: opacity 0.3s, transform 0.3s !important;
    min-height: auto !important;
    line-height: normal !important;
}

.metro-chat-tooltip::after {
    content: '';
    position: absolute;
    bottom: -8px;
    left: 20px;
    border-width: 8px 8px 0;
    border-style: solid;
    border-color: var(--white) transparent transparent transparent;
    display: block;
    width: 0;
}

.metro-btn-close {
    background: transparent !important;
    border: none !important;
    color: #999 !important;
    font-size: 16px !important;
    cursor: pointer !important;
    line-height: 1 !important;
    padding: 4px !important;
    margin: 0 !important;
    border-radius: 50% !important;
    width: 20px !important;
    height: 20px !important;
    display: flex !important;
    justify-content: center !important;
    align-items: center !important;
    box-shadow: none !important;
}

.metro-btn-close:hover,
.metro-btn-close:focus {
    color: var(--mcb-theme-main, var(--metro-blue)) !important;
    background: rgba(0,0,0,0.05) !important;
    outline: none !important;
}

#metro-chat-toggle {
    width: 60px !important;
    height: 60px !important;
    background-color: var(--mcb-theme-main, var(--metro-blue)) !important;
    border: none !important;
    border-radius: 50% !important;
    cursor: pointer !important;
    box-shadow: 0 4px 10px rgba(0,0,0,0.2) !important;
    display: flex !important;
    justify-content: center !important;
    align-items: center !important;
    transition: transform 0.3s, background-color 0.3s, opacity 0.3s !important;
    padding: 0 !important;
    margin: 0 !important;
}

#metro-chat-toggle:hover,
#metro-chat-toggle:focus {
    transform: scale(1.1);
    opacity: 0.9;
    outline: 2px solid var(--mcb-theme-main, var(--metro-blue));
    outline-offset: 4px;
}

#metro-chat-toggle svg {
    fill: var(--white);
    width: 32px;
    height: 32px;
}

#metro-chat-wrapper {
    position: absolute;
    bottom: var(--mcb-desk-window-bottom, 90px);
    right: var(--mcb-desk-window-right, 0);
    left: var(--mcb-desk-window-left, auto);
    width: 350px;
    height: 500px;
    background: linear-gradient(135deg, rgba(238, 244, 250, 0.95), rgba(255, 255, 255, 0.98));
    backdrop-filter: blur(16px);
    -webkit-backdrop-filter: blur(16px);
    border: 1px solid rgba(255, 255, 255, 0.6);
    border-radius: 20px;
    box-shadow: 0 10px 40px rgba(0,0,0,0.15);
    display: flex;
    flex-direction: column;
    z-index: 9999;
    transition: opacity 0.3s, transform 0.3s;
    transform-origin: var(--mcb-desk-transform-origin, bottom left);
    overflow: hidden;
}

.metro-hidden {
    opacity: 0;
    transform: scale(0);
    pointer-events: none;
}

#chat-header {
    background: transparent;
    padding: 10px 15px;
    display: flex;
    flex-wrap: wrap;
    justify-content: space-between;
    align-items: center;
    border-bottom: 1px solid rgba(50, 102, 204, 0.1);
    min-height: 50px;
}

.metro-header-btn {
    background: transparent !important;
    border: none !important;
    color: var(--metro-text) !important;
    font-size: 24px !important;
    cursor: pointer !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    width: 32px !important;
    height: 32px !important;
    padding: 0 !important;
    margin: 0 !important;
    border-radius: 50% !important;
    transition: background-color 0.2s !important;
    box-shadow: none !important;
}

.metro-header-btn svg {
    fill: var(--metro-text);
    width: 24px;
    height: 24px;
}

.metro-header-btn:hover,
.metro-header-btn:focus {
    background-color: rgba(50, 102, 204, 0.1);
    outline: 2px solid var(--mcb-theme-main, var(--metro-blue));
    outline-offset: 2px;
}

.header-info {
    flex: 1;
    text-align: center;
    margin: 0 10px;
}

.header-info h2 {
    margin: 0 !important;
    font-size: 16px !important;
    color: var(--metro-text) !important;
    font-weight: 600 !important;
    line-height: 1.2 !important;
    padding: 0 !important;
    font-family: inherit !important;
}

.header-description {
    width: 100% !important;
    font-size: 12px !important;
    color: #555 !important;
    margin: 5px 0 0 0 !important;
    line-height: 1.3 !important;
    text-align: center !important;
    padding: 0 !important;
    font-family: inherit !important;
}

.header-description a {
    color: var(--mcb-theme-main, var(--metro-blue));
    text-decoration: none;
    font-weight: 600;
}

.header-description a:hover,
.header-description a:focus {
    text-decoration: underline;
    outline: 2px solid var(--mcb-theme-main, var(--metro-blue));
    outline-offset: 2px;
}

#chat-body {
    flex: 1;
    padding: 15px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.message {
    padding: 12px 16px;
    border-radius: 18px;
    max-width: 85%;
    font-size: var(--mcb-fs-msg, 14px);
    line-height: 1.5;
    position: relative;
    word-wrap: break-word;
}

.message strong {
    font-weight: 700;
}

.message em {
    font-style: italic;
}

.message ul, .message ol {
    margin: 8px 0;
    padding-left: 20px;
}

.message li {
    margin-bottom: 4px;
}

.bot-message {
    background: var(--white);
    color: var(--metro-text);
    align-self: flex-start;
    border-bottom-left-radius: 4px;
    box-shadow: 0 2px 8px rgba(0,0,0,0.06);
    border: 1px solid rgba(0,0,0,0.02);
}

.user-message {
    background: var(--mcb-theme-main, var(--metro-blue));
    color: var(--mcb-theme-text, var(--white));
    align-self: flex-end;
    border-bottom-right-radius: 4px;
    box-shadow: 0 2px 8px rgba(50, 102, 204, 0.2);
    border: none;
}

.typing-indicator-container {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 13px;
    color: #666;
    background: transparent;
    box-shadow: none;
    border: none;
    padding: 8px 16px;
}

.typing-dots {
    display: flex;
    gap: 4px;
}

.typing-dots span {
    width: 6px;
    height: 6px;
    background-color: var(--mcb-theme-main, var(--metro-blue));
    border-radius: 50%;
    animation: typing 1.4s infinite ease-in-out both;
}

.typing-dots span:nth-child(1) { animation-delay: -0.32s; }
.typing-dots span:nth-child(2) { animation-delay: -0.16s; }

@keyframes typing {
    0%, 80%, 100% { transform: scale(0); }
    40% { transform: scale(1); }
}

.floating-pills-container {
    padding: 10px 15px;
    display: flex;
    gap: 8px;
    overflow-x: auto;
    white-space: nowrap;
    scrollbar-width: none;
    -ms-overflow-style: none;
    border-top: 1px solid rgba(255,255,255,0.4);
}

.floating-pills-container::-webkit-scrollbar {
    display: none;
}

.pill-btn {
    background: var(--white) !important;
    border: 1px solid rgba(50, 102, 204, 0.2) !important;
    color: var(--metro-text) !important;
    padding: 6px 12px !important;
    border-radius: 50px !important;
    font-size: 12px !important;
    cursor: pointer !important;
    transition: all 0.2s ease !important;
    flex-shrink: 0 !important;
    box-shadow: 0 2px 5px rgba(0,0,0,0.05) !important;
    margin: 0 !important;
    line-height: 1.2 !important;
    font-family: inherit !important;
}

.pill-btn:hover,
.pill-btn:focus {
    background: rgba(50, 102, 204, 0.05) !important;
    border-color: var(--mcb-theme-main, var(--metro-blue)) !important;
    color: var(--mcb-theme-main, var(--metro-blue)) !important;
    transform: translateY(-2px) !important;
    outline: none !important;
}

.pill-btn:focus-visible {
    outline: 2px solid var(--mcb-theme-main, var(--metro-blue)) !important;
    outline-offset: 2px !important;
}

#chat-footer {
    padding: 15px;
    background: transparent;
    border-top: none;
}

.visually-hidden {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}

.input-container {
    display: flex !important;
    background: var(--metro-bg) !important;
    border-radius: 50px !important;
    padding: 6px 6px 6px 20px !important;
    box-shadow: inset 0 2px 4px rgba(0,0,0,0.02) !important;
    border: 1px solid rgba(50, 102, 204, 0.15) !important;
    align-items: center !important;
    transition: all 0.2s ease !important;
}

.input-container:focus-within {
    border-color: var(--mcb-theme-main, var(--metro-blue)) !important;
    background: var(--white) !important;
    box-shadow: 0 4px 15px rgba(50, 102, 204, 0.1) !important;
}

#user-input {
    flex: 1 !important;
    border: none !important;
    background: transparent !important;
    padding: 10px 0 !important;
    margin: 0 !important;
    outline: none !important;
    font-size: var(--mcb-fs-msg, 14px) !important;
    color: var(--metro-text) !important;
    box-shadow: none !important;
}

#send-btn {
    background: var(--mcb-theme-main, var(--metro-blue)) !important;
    border: none !important;
    border-radius: 50% !important;
    width: 36px !important;
    height: 36px !important;
    cursor: pointer !important;
    display: flex !important;
    justify-content: center !important;
    align-items: center !important;
    transition: opacity 0.2s, transform 0.2s !important;
    flex-shrink: 0 !important;
    padding: 0 !important;
    margin: 0 !important;
    box-shadow: none !important;
}

#send-btn:hover,
#send-btn:focus {
    opacity: 0.9;
    transform: scale(1.05);
    outline: 2px solid var(--mcb-theme-main, var(--metro-blue));
    outline-offset: 2px;
}

#send-btn svg {
    fill: var(--white);
    width: 20px;
    height: 20px;
    margin-left: 2px;
}

.quick-action-form {
    display: flex;
    flex-direction: column;
    gap: 12px;
    margin-top: 8px;
    background: var(--metro-bg);
    padding: 20px;
    border-radius: 20px;
    border: 1px solid rgba(50, 102, 204, 0.1);
    box-shadow: 0 4px 15px rgba(0,0,0,0.02);
}

.quick-action-input {
    border: 1px solid #dcdcdc;
    border-radius: 10px;
    padding: 12px 14px;
    font-size: var(--mcb-fs-msg, 14px);
    outline: none;
    background: var(--white);
    color: var(--metro-text);
    transition: all 0.2s ease;
    box-shadow: inset 0 2px 4px rgba(0,0,0,0.02);
}

.quick-action-input:focus {
    border-color: var(--mcb-theme-main, var(--metro-blue));
    box-shadow: 0 0 0 3px rgba(50, 102, 204, 0.1);
}

.quick-action-submit {
    background: var(--mcb-theme-main, var(--metro-blue));
    color: var(--mcb-theme-text, var(--white));
    border: none;
    padding: 12px;
    border-radius: 10px;
    cursor: pointer;
    font-size: var(--mcb-fs-regular, 14px);
    font-weight: 600;
    transition: background-color 0.2s, transform 0.2s;
    margin-top: 4px;
}

.quick-action-submit:hover,
.quick-action-submit:focus {
    opacity: 0.9;
    transform: translateY(-1px);
    outline: 2px solid var(--mcb-theme-main, var(--metro-blue));
    outline-offset: 2px;
}

/* Media Query para móviles */
@media (max-width: 768px) {
    #metro-chat-widget-container {
        bottom: var(--mcb-mob-bottom, 20px) !important;
        right: var(--mcb-mob-right, auto) !important;
        left: var(--mcb-mob-left, 20px) !important;
    }
    
    #metro-chat-wrapper {
        bottom: var(--mcb-mob-window-bottom, 90px) !important;
        right: var(--mcb-mob-window-right, 0) !important;
        left: var(--mcb-mob-window-left, auto) !important;
        width: calc(100vw - 40px) !important;
        height: 80vh !important;
        max-height: 600px !important;
        transform-origin: var(--mcb-mob-transform-origin, bottom left) !important;
    }
}